American airlines have just announced that they have resolved the connectivity issue and will soon have passengers ‘on their way’
We’ve resolved connectivity issues that caused challenges at DFW, ORD and MIA. We’re sorry and will have you on your way soon.
— American Airlines (@AmericanAir) September 17, 2015
Earlier on Thursday the Federal Aviation Administration said American Airlines flights were experiencing widespread ground stops amid computer issues at hubs in Chicago, Dallas and Miami. The airline confirmed that airport computers are not allowing customers to check in. Passengers can still check in on their home computers or cell phones. The airline took to Twitter to respond to customers on the matter.
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@NataliePalombi We’re working to resolve technical issues impacting several airports as soon as possible. We truly apologize.
— American Airlines (@AmericanAir) September 17, 2015
Thousands of passengers are currently stranded at Miami (MIA), Chicago O’Hare (ORD) and Dallas-Fort Worth (DFW) international airports.
FAA Air Traffic Alert: @AmericanAir requested a ground stop for all of their traffic in and out of DFW/ORD/MIA due to their computer issue.
— The FAA (@FAANews) September 17, 2015
In a statement the airline said: “We’re working to resolve technical issues impacting several airports as quickly as possible,” the airline said in a statement. “We will provide updates and more information as they become available. We apologize to our customers for the inconvenience.”
Niamh Harris
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